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Tickets in Web (24)
Reports (5)
Automation (25)
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Debugging automations
It's hard to see the cause of errors in automations. Figure out a way to provide more logging/debugging information when automations fail.
3
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Automation
·
in progress
10
Group Admins
Create a new type of Group Admin that only has access to the settings associated with a group and set of channels. So they can change the settings, automations, etc that affect their group and channels, but not all administrator settings.
1
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Administration
·
in progress
12
Redesign Automations
Updating automations to make it easier to create/view/clone/test/revision automations
3
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Automation
·
in progress
9
Expanded view of original request information
When looking at the ticket in the web, if the original description is too long, it gets cut off. Allow users to not only see the description but also the custom fields.
3
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Tickets in Web
·
in progress
4
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